Return and Refund Policy

Thank you for shopping with us! We take pride in creating high-quality, custom-made clothing tailored specifically for you. We encourage you to carefully read our return and refund policy to ensure a smooth shopping experience. Please note that your legal rights as a consumer are not affected by this policy.

📌 Made-to-Order Policy

All our products are made to order, ensuring that each item is uniquely crafted for you. Once your order is confirmed and production begins, we cannot make changes to your order. We highly recommend reviewing all details carefully before confirming your order.

📌 Refund Eligibility

We offer refunds only under the following circumstances:

• Incorrect color delivered (different from the color ordered).
• Incorrect size delivered (does not match the size you selected).

Please note, refunds are not available for items that are not defective or incorrect as per the above criteria.

📌 Customer Responsibility

It is the customer's responsibility to carefully ensure the correct size, color, and product details are selected before completing the purchase. We are unable to provide refunds or exchanges for incorrect orders placed due to customer error.

📌 Return Conditions

For a refund to be processed, the item must be returned in its original, unused, and undamaged condition, inside its original packaging. The item must not show signs of wear, and the tags must be intact.

📌 Refund Process

Once the returned item arrives at our warehouse and is inspected, a refund will be issued through Stripe and will be credited to your bank account. The average processing time for a refund is 7 to 10 days.

📌 Consumer Rights

Nothing in this policy affects your statutory rights as a consumer. If you are entitled to a refund, exchange, or repair under applicable laws, such rights are not waived by this policy. This includes your rights under consumer protection laws that may grant you additional rights for faulty goods or services.

📌 Policy Updates

We reserve the right to update or modify this policy at any time. Please review this page regularly to stay informed of any changes. Any updates will be effective immediately upon posting.

📌 Contact Us

If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to contact us. Our customer support team is here to assist you.

We value your business and appreciate your understanding of our policies.