Privacy Policy - MK Apps

MK Apps ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

📋 Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information: Information that identifies you personally, such as:

Name, email address, phone number
Shipping and billing addresses
Payment information (processed securely through our payment providers)
Communication preferences

Automatically Collected Information: When you visit our website, we may automatically collect:

IP address and browser type
Device information and operating system
Pages visited and time spent on pages
Referring website addresses

We collect this information through various methods, including when you:

Place an order on our website
Create an account or register for newsletters
Contact our customer service team
Participate in surveys or promotions
Browse our website (via cookies and similar technologies)

🔍 How We Use Your Information

We use the information we collect for various purposes, including:

Purpose	Legal Basis
To process and fulfill your orders	Contractual necessity
To communicate with you about your order	Contractual necessity
To send marketing communications (with consent)	Consent
To improve our website and services	Legitimate interest
To prevent fraud and enhance security	Legal obligation & legitimate interest
To comply with legal obligations	Legal obligation

🤝 Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers

Trusted third parties who assist us in operating our website and conducting our business, such as:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers (e.g., Royal Mail, DHL, FedEx)
Email marketing platforms
Website hosting and analytics providers

Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

🍪 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly
Performance Cookies: Help us understand how visitors interact with our website
Functionality Cookies: Remember your preferences and settings
Marketing Cookies: Used to track visitors across websites for advertising purposes

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

🔒 Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

SSL encryption for data transmission
Secure payment processing through trusted providers
Regular security assessments and updates
Limited access to personal information to authorized personnel only

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

👤 Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

You have the right to request copies of your personal information.

Right to Rectification

You have the right to request correction of inaccurate information.

Right to Erasure

You have the right to request deletion of your personal information.

Right to Restrict Processing

You have the right to request restriction of processing your information.

Right to Object

You have the right to object to our processing of your personal information.

Right to Data Portability

You have the right to request transfer of your data to another organization.

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

⏱️ Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

Order Information: 7 years for tax and legal compliance
Customer Accounts: As long as your account is active or as needed
Marketing Communications: Until you unsubscribe or withdraw consent
Website Analytics: Up to 26 months

🔄 Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: customer_service@mkapps.uk

Response Time: We aim to respond to all privacy-related inquiries within 5 business days.

Contact Our Privacy Team